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Comprehensive after-sales management solution for vehicle dealerships where customer experience is the cornerstone of their strategy.
Essential application for the control and follow-up of customers that allows to offer the best possible customer service, helping in their loyalty and transmitting a quality image.
Our solution represents a comprehensive after-sales management system, placing customer service at the heart of the after-sales service, establishing a detailed follow-up of the customer and the service offered by the dealership.
Thanks to our solution, the existing shortcomings are alleviated, since currently no software package covers the comprehensive needs of the after-sales, in any case loose applications and in many cases obsolete.
Our platform offers modular, customized, simple and easy to implement solutions; maintaining the client's corporate presence with a high level of design, reducing costs and increasing productivity.
Secure and centralized, fast, uncomplicated and without technological investments; we provide applications and services from remote data centers to different types of users through the Internet or private networks.
Integration with the main DMS on the market
Integration with telephone switchboard
Contact and contactless payment integration
Service and task scheduler
Process automation
Appointment management and resource allocation
Multi-device and multi-user access
Security and centralization of information
Alerts and customer communication modules
Control panel
Key indicators for the dealer
Generation of customized reports
- 25%
Reduction of appointment times
- 30%
Reduction of waiting times at the reception desk
Automated management processes, with daily shop loads and preloaded configuration parameters
On-site customer information through information panels or displays
Triggering the processes defined for personalized care
Through surveys and interactions conducted with a customer during the dealership's service cycle
Incident and call management
Visualize the process map in a quick and easy way
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