AI Solutions

Our AI solutions enable companies to automate critical processes, gain operational agility, and accelerate their digital transformation and efficiency.

We automate and digitize processes

Our goal is to automate and digitize processes through interactive conversational experiences, thereby improving conversion rates, efficiency, and traceability.

All of this is done using our proprietary low-code technology, which allows us to build processes in an agile, fast, and simple way, optimizing project implementation times to achieve the best results in the shortest amount of time.

Integrated AI that delivers real value

AI is strategically applied to improve accuracy and efficiency without introducing complexity, by deploying AI agents only when they are needed and add the most value. We select the appropriate model for each stage of the process and minimize unnecessary prompting, thereby preventing errors and ensuring consistency.

  • AI optimized by journey stage.
  • Monitoring that prevents loops and decontextualization.
  • Seamless integration, even with IVR and voice channels.

This is how we implement effective AI agents at an optimized cost.

Each channel plays a role in the digital strategy

We build processes using our technology across all the channels our clients need, integrating with internal systems such as CRM, RPA, and back-office systems to comprehensively automate customer service workflows and operations, while taking into account the specific characteristics of each channel and its user experience.

  • Phone/VoiceBot
  • Chatbot/WhatsApp/Messaging
  • Website/app

How can we help you?

We provide customized automation for all the use cases you need, across any channel (including IVR/voice). Here are some ideas that can be applied to virtually any industry:

  • Automated Frequently Asked Questions (FAQs) Support
  • Procurement of Products/Services
  • Invoice Generation and Submission
  • Customer Support / Incident Management
  • Management of Service Change Requests
  • Facility Management/Contractors
  • Collection and Debt Recovery Management
  • Customer Winback
  • Process Automation and RPA Development

Automation That Delivers Results

Some Key Figures Following the Launch of the Debt Recovery Self-Management Assistant

More than

300 million

euros recovered or refinanced annually through conversational assistants using our solution.

How We Work

AI Solutions - Diusframi


's Discovery and Analysis

We identify critical points in the process and assess which parts should be automated, integrated, or enhanced with AI.

AI Solutions - Diusframi

Construction and E
r Integration

We create workflows connected to your systems, combining APIs, RPA, and AI to improve performance and reduce manual effort.

AI Solutions - Diusframi

Measurement and
Improvement

We map out the entire process, analyze behaviors, and iteratively optimize to achieve greater efficiency and conversion rates.

What Sets Us Apart

AI Solutions - Diusframi

Proprietary platform

  • Maximum reliability and immediate support
  • Continuous updates
  • Quick Workflow Creation
  • 100% Customized Processes
AI Solutions - Diusframi

Agile Implementation

  • Rapid deployment of processes, without disrupting operations
  • Adaptable and Scalable Architecture
  • Seamless integration with CRM and internal systems
  • All the necessary services are already integrated into our technology: payment platforms, OCRs, trusted third-party signatures, etc.
AI Solutions - Diusframi

A True Omnichannel Experience

  • Global and Process-Specific Channel Orchestration
  • A seamless and consistent user experience across channels
  • Maintaining the Context of User Interaction
AI Solutions - Diusframi

Dynamic Optimization

  • Continuous monitoring
  • Conversion and Efficiency Analysis: A/B Testing, …
  • Data-Driven Decision Making
  • Continuous improvement in performance
AI Solutions - Diusframi

Transactional integration

  • Actual operation in the systems
  • Connection to the company's infrastructure
  • Delivering tangible and measurable results
AI Solutions - Diusframi

Automatic multilingual support

  • Real-time language detection
  • Coherent Conversations
  • Consistent global experience
  • No additional configurations or development required

Ready to Transform Your Processes with AI

We design, automate, and orchestrate your workflows from start to finish